Privacy Policy / Terms and Conditions
Privacy Policy
We respect each site visitor's right to personal privacy. To that end, we
collect and use information throughout our website only as disclosed in this
Privacy Policy. This statement applies solely to information collected on
this website.
For each visitor to our website, our web server automatically recognises no information
regarding the domain or email address.
The information we collect is:
Used to improve the content of our website.
Never shared with other organisations for commercial purposes.
In order to use this website, visitors are not required to complete a registration form.
We have order forms on this website.
We require information from the user on our order forms. A user must provide
contact details such as name, email, postal address etc. If we have trouble
processing an order, we use the information to contact the user. This information
is used for shipping and billing purposes and/or to fill customer's orders.
Any changes to our privacy policy will be posted to our privacy statement.
Terms and Conditions
All prices shown include VAT.
Prices are based on payment with order.
Payment can be made by credit or debit card (by phone), BACS or cheque
PLEASE NOTE Credit card payment would incur an additional transaction fee of 1.5%. No fee for debit cards, cheque or BACS.
Sizes and descriptions stated in the catalogue are only approximate.
We reserve the right to alter prices and specifications without prior notice.
Out of Stocks
Occasionally stocks of a specific item may not be available, this is very rare but can happen, we endeavour to let you know as soon as possible for an alternative to be chosen, but it may be necessary to make last minute substitutions, you would of course have the option of declining a substitution.
Returns
Items must be returned in a re-saleable condition and restocking of unwanted
goods will be credited less 25 %.
Complaints
In the rare event of a complaint, please contact us immediately by telephone
or by e-mail and we will do our up most to resolve the problem.
Acceptance of these terms and conditions
The placing of an online order denotes the knowledge and acceptance of
these terms and conditions.
